Coronavirus: what you need to know?

Working together for a safer hospital

HMC is a safe place for all our patients, visitors and employees, where we take measures to protect your – and our – health. It is vital that we all abide by the COVID-19 rules and restrictions in force.

Continuing to provide care 

We will continue to provide as much patient care as possible. We not only provide care to patients suffering from the coronavirus. It goes without saying that you can also come to us if you require urgent care, such as accident and emergency care, obstetrics, brain surgery or cancer care. We are also available for any non-urgent care, following referral by your GP. You are welcome to come to HMC.

What this means for you

• Urgent care needs
  Our hospital is always available for emergencies. Please consult the Emergency section on the website to find out what to do.
• Non-urgent care needs
  Please phone your GP or your HMC doctor for any non-urgent care needs. We will then determine whether we need to see you in hospital or whether a video/phone consultation can be scheduled.
• Existing appointments
  It may be the case that your appointment at the outpatient clinic or for surgery may be rescheduled. Occasionally, your outpatient clinic appointment will be changed to a phone consultation. In the event of a change to your appointment, we will always contact you in advance. You will not have to take any action yourself. We will only change your appointment if your HMC doctor has determined a phone consultation or postponement to be medically justifiable. If you have any urgent symptoms, then please contact us immediately.
• Rescheduled appointments
  If we are able to reschedule your appointment, we will likewise contact you and you will not have to take any action yourself. When scheduling appointments, we follow the guidelines of the Dutch Healthcare Authority.

What do we expect from you?

• We don't shake hands
• Do you have a fever and/or are you suffering from respiratory symptoms such as a cold, coughing, a sore throat or shortness of breath? In such cases, please phone the department at which you have an appointment on +31 (0)88 979 79 00. Your healthcare professional will then discuss how best we can assist. 
• When you come to visit:
  • Patients are only allowed two visitors at a time. 
  • Please do not come to HMC if you have a fever and/or respiratory symptoms, such as a cold, a cough, a sore throat or shortness of breath.
  • Decide with your family and friends who will visit when. This will avoid any unfortunate situations.
  • Visiting a patient with COVID-19? Please always call the department in advance, to allow the visit to take place safely for all parties involved.

Additional questions

• Please consult our frequently asked questions 
• For general questions about coronavirus, please visit the RIVM website.
• If you are a patient at HMC and have any questions about your medical situation, then please feel free to contact HMC by phone.